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关键词:
Contemporary Selling: Building Relationships, Creating Value
书目信息
ISBN:
9781000428636
本馆索书号:
中图分类号:
F71
中文译名:
当代销售:建立关系、创造价值(第6版)
作者:
Mark W. Johnston
编者:
语种:
英语
出版信息
出版社:
Taylor and Francis
出版地:
出版年:
2021
版本:
6th ed.
版本类型:
原版
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卷期:
文献信息
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摘要:
内容简介:
Contemporary selling is the only book that combines full coverage of up-to-date personal selling processes with a straightforward look at sales management practices, delivered in a way that students want to learn and instructors want to teach. The overarching theme of the book is enabling salespeople to build relationships successfully and to create value with customers.Johnston and marshall have created a comprehensive, holistic source of information about the selling function in modern organizations that links the process of selling (what salespeople do) with the process of managing salespeople (what sales managers do). A strong focus on the modern tools of selling, such as customer relationship management (crm), social media and technology-enabled selling, and sales analytics, means the book continues to set the standard for the most up-to-date and student-friendly selling book on the market today.
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