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关键词：
Business Process Management: Practical Guidelines to Successful Implementations
书目信息
ISBN：
9781000598827
本馆索书号：
中图分类号：
F40
中文译名：
业务流程管理：成功实施的实用指南
作者：
John Jeston
编者：
语种：
英语
出版信息
出版社：
Taylor and Francis
出版地：
出版年：
2022
版本：
5th ed.
版本类型：
原版
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卷期：
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摘要：
内容简介：
Business Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPM’s interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it is to be successful, augmented and aligned with other management disciplines. This thoroughly revised and updated fifth edition includes: • Discussion of the impact of the Covid-19 Pandemic on business operations, business transformation, remote working and new processes.• New and revised content on sustainable processes in BPM.• Expanded material on process automation and new technologies, including AI.• New and revised international case studies and practical examples.• A streamlined layout, as well as new questions and thought-provoking comments to promote discussion and thinking.
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